Episode 169

Building a fraud strategy for a complex business model w/ Matt Vega & Sid Shah @ Novo.co

Published on: 14th February, 2023

Fraudology is presented by Sardine.

On this episode of Fraudology, host Karisse Hendrick speaks with Matt Vega and Sidharth Shah about their experiences building a fraud strategy and operations for the fintech company, Novo. Matt and Sid discuss the unique challenges they faced in creating a strategy for a unique customer base that uses unverifiable data, and the lessons they learned in vendor selection and product mapping. The conversation is full of practical advice and wisdom.

Part two of their conversation will be released on Thursday; Sid & Matt will share more in-depth about the unique ways they're identifying fraud/risk before it occurs and why they see this as the new way fraud & risk should be detected, especially without unnecessary customer friction.

To connect with Matt on LinkedIn (Solicitations won't be replied):

https://www.linkedin.com/in/thefraudfighter/

To connect with Sid on LinkedIn (Solicitations won't be replied):

https://www.linkedin.com/in/sidharth-shah/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

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Karisse Hendrick