2022 Edition: Merchants are From Mars, Vendors are From Venus - Pt. 2

Fraudology is presented by Sardine.

As a continuation of Tuesday's episode (from Sept. 20), Karisse dives into the do's & don'ts of 2 more stages of the sales cycle with online anti-fraud and Trust & Safety technology solution providers. From the worst mistakes a salesperson can make during the initial sales call to how to navigate the follow-up process, including when a prospect "ghosts" you.

The biggest goal of this two-part mini-series is to help both solution providers and their prospects (merchants/banks/marketplaces, etc) understand a little more about each other's roles & perspectives. While the majority of this episode is geared towards solution providers, it is equally important for the buyer's in this process to better understand the pressures that those working for fraud-tech vendors are under; especially in the last few months.

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

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