Episode 139

Innovative Fraud Awareness Training PT. 2 w/Hailey Windham

Published on: 20th October, 2022

Fraudology is presented by Sardine.

In the second half of Karisse's conversation with Hailey Windham, Hailey shares one of her biggest passions: spreading fraud awareness information within her organization, as well as her community and beyond. While in some organizations, it can seem like no one would be interested in learning about fraud & scams targetting their customers and/or the financial institution that she works for, Hailey has witnessed just the opposite.

  • In July 2021, Hailey launched an internal podcast for her credit union titled "The Tea" (Training, Education, and Awareness); this once-a-month audio file is uploaded to the company intranet for any employee to listen to. And the success stories of fraud scams avoided have been overwhelming!
  • The Podcast also allows leadership & cross-functional departments to better understand the vastness of Hailey's role as the "Financial Crimes Investigator" as she provides informational tidbits and demonstrates how so many other departments intersect with fraud in one way or another.
  • Hailey has also started working with the Governor of South Carolina & others in her state government to include spam & fraud prevention awareness in within new education curriculum, as well as to recognize International Fraud Awareness Week
  • Hailey also shares advice for fraud-fighters who are worried their leadership will turn down requests to creatively share preventative information about fraud/scams, and encourages everyone to share what trhey can.

To enroll your company to be a part of the International Fraud Awareness Week hosted by the ACFE, click on "Sign Up To Support" (it's free): https://www.fraudweek.com/supporting-organizations

To connect with Hailey on LinkedIn (No solicitations please):

https://www.linkedin.com/in/hailey-windham-cfcs-0603b01ba/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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Karisse Hendrick