Episode 43
What's happening at Amazon? No more UK Visa Credit Cards + solving a Refund Fraud Mystery
The biggest headline in e-commerce payments this week was "Amazon to stop accepting Visa credit cards issued in the UK, citing high fees". Karisse will dive into why they made this decision, Visa's response to the news, and what other companies can learn from this bold announcement.
https://www.cnbc.com/2021/11/17/amazon-to-stop-accepting-visa-credit-cards-issued-in-the-uk.html
Also, Karisse reads a question she received from an online retailer asking for help to solve a "mystery" related to refund fraud. Refund/return fraud & abuse is impacting online retailers at an even greater rate than credit card fraud, and this particular method the retailer is experiencing is especially popular. Karisse will shed light on what these clues mean, how other companies can learn if they're experiencing this issue, and a few tips on what can be done to identify these issues before issuing refunds.
The Fraudology podcast discusses the "science and study of fraud", particularly in the e-commerce channel. The host, Karisse Hendrick has advised hundreds of the biggest e-commerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays and Thursdays.
To connect with Karisse on LinkedIn: https://www.linkedin.com/in/karissehendrick/
If you are interested in learning about sponsorship opportunities for 2022, contact Lucas Walker, Founder of the Rolled Up Podcast Network at Lucas@rolledup.io
Mentioned in this episode:
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