Episode 142

Secret Shopper Scams - Special Release of "The TEA" podcast by Hailey Windham

Published on: 1st November, 2022

Fraudology is presented by Sardine.

Two weeks ago, Hailey Windham (Financial Crimes Investigations Officer for SAFE Federal Credit Union) joined Fraudology to talk about the innovative programs she has implemented to spread fraud & scam awareness & training within her organization and community. And today, you get to hear a live example of one of the most successful programs she started: An internal podcast for SAFE Federal Credit Union employees called "The TEA" (TEA = Training, Education & Awareness)

  • It's one thing to hear ABOUT something, it's another to hear an actual example; hopefully this episode helps inspire you to find creative ways to educate others in your company about the importance of scams targeting your customers/members and your organization
  • You'll also learn how social engineering scams targetting consumers under the guise of "Secret Shopper programs" operate; as well as the experience for the victim, the retailer (via gift card purchases), as well as the experience/impact on the consumers' financial institution.

To connect with Hailey on LinkedIn:

https://www.linkedin.com/in/hailey-windham-cfcs-0603b01ba/

Mentioned in this episode:

2023-q4-postroll sardine 1

Next Episode All Episodes Previous Episode

Listen for free

Show artwork for Fraudology Podcast with Karisse Hendrick

About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

About your host

Profile picture for Karisse Hendrick

Karisse Hendrick