Episode 101

The Fundamentals of Fraud & Chargebacks w/Karisse Hendrick

Published on: 6th June, 2022

Fraudology is presented by Sardine.

This week's interview episode is a little bit different. Instead of Karisse talking with a fellow fraud-fighter, you get to hear her be interviewed by her podcast producer & founder of the Rolled Up Network, Lucas Walker.

In this conversation, Lucas asks Karisse about the fundamentals of fraud & chargebacks and where to start when your online company receives chargebacks & experiences fraud. In addition, Karisse will talk about:

  • Using chargeback data to understand gaps in your processes, customer communications, or a need for formal fraud prevention technology
  • The different types of fraud & abuse targeting online companies of all sizes, in addition to payment fraud (which leads to chargebacks)
  • Helpful tips & best practices for merchants utilizing the Shopify platform for ecommerce to prevent fraud & service-related chargebacks & disputes

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

2023-q4-postroll sardine 1

Next Episode All Episodes Previous Episode

Listen for free

Show artwork for Fraudology Podcast with Karisse Hendrick

About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

About your host

Profile picture for Karisse Hendrick

Karisse Hendrick