Episode 176

The Dark Side of Social Engineering: How Fraudsters Use It to Access Customer Accounts.

Published on: 9th March, 2023

Fraudology is presented by Sardine.

In this solo episode, Karisse dives deep into the world of social engineering and how fraudsters use it to gain access to customers' accounts. She explores the motivations behind social engineering and why it's such an effective tool for fraudsters.

Karisse also discusses the waves of social engineering attacks that retailers and ecommerce marketplaces with physical goods are experiencing now, and offers tips on how to prevent them. She delves into the most common types of orders that are cancelled and explains why you don't actually have to call a fraudster's bluff.

If you're interested in learning more about the dark side of social engineering and how it affects the world of ecommerce and retail, this episode is a must-listen. Tune in now to hear Karisse's insights and expert tips on how to protect yourself and your business from social engineering attacks.

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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About your host

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Karisse Hendrick