Episode 253

Getting That Coveted Seat at The Table + Fighting Fraud in Crypto w/ James Olden and Rob McCall @ Uphold

Published on: 16th January, 2024

Fraudology is presented by Sardine.

In this thought-provoking episode of Fraudology, Karisse Hendrick sits down with and fraud strategy & prevention experts from the crypto exchange, Uphold, Rob McCall and James Olden. Together, they unpack the complexities of cultivating a transparent and collaborative environment in the fast-paced realm of fraud operations and strategy, emphasizing leadership, open communication, and the pressing need for innovative solutions.

Dive into an enriching discussion that shows the relationship between daily operations and big-picture strategies, the influence of leadership styles on company culture, and the significant role of transparency in building customer trust. Hear how Uphold is revolutionizing the crypto market through customer-centric products and robust fraud prevention tactics, all while navigating the intricacies of the dynamic and sometimes unpredictable financial landscape.

To Connect With Rob: (No Solicitations, Please!)

https://www.linkedin.com/in/rob-mccall-884b8851/

To Connect With James: (No Solicitations, Please!)

https://www.linkedin.com/in/james-olden/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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About your host

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Karisse Hendrick