Episode 96
The Words "Growth" & "Security" Aren't Mutually Exclusive w/ Gil Rosenthal
Fraudology is presented by Sardine.
Gil Rosenthal is back to Fraudology to talk about some of the common "rants" fraud-fighters have. The biggest one being, "Why fraud is not just a cost of doing business". We also talk about:
- How we approach conversations with C suite execs who often have this perception, the frustrations & the opportunities when faced with this objection, and why that mindset will often lead to big fraud losses
- How online companies can either be like a "shopping mall" or an "amusement park" (and which makes for a much better customer experience, along w/ less fraud and Trust & Safety issues)
- We provide several anecdotes & examples for how to convey to leadership that the words "growth" and "security" are not mutually exclusive
You can learn more about Gil's career journey & his observations on Fintech fraud in episodes #50 & #52 from January 2022. You can also find Gil on LinkedIn here: https://www.linkedin.com/in/gil-rosenthal/
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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