Episode 96
The Words "Growth" & "Security" Aren't Mutually Exclusive w/ Gil Rosenthal
Fraudology is presented by Sardine. Learn more about how their one platform covers you for fraud, compliance, and payments.
Gil Rosenthal is back to Fraudology to talk about some of the common "rants" fraud-fighters have. The biggest one being, "Why fraud is not just a cost of doing business". We also talk about:
- How we approach conversations with C suite execs who often have this perception, the frustrations & the opportunities when faced with this objection, and why that mindset will often lead to big fraud losses
- How online companies can either be like a "shopping mall" or an "amusement park" (and which makes for a much better customer experience, along w/ less fraud and Trust & Safety issues)
- We provide several anecdotes & examples for how to convey to leadership that the words "growth" and "security" are not mutually exclusive
You can learn more about Gil's career journey & his observations on Fintech fraud in episodes #50 & #52 from January 2022. You can also find Gil on LinkedIn here: https://www.linkedin.com/in/gil-rosenthal/
Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.
Connect with her on LinkedIn
She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
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