Episode 313

Online Fraud, Burnout, and Recovery: Heather Grunkeneier's Journey

Published on: 17th September, 2024

Fraudology is presented by Sardine.

In this episode of Fraudology, Karisse Hendrick welcomes Heather Grunkemeier back to discuss the significant impact that fraud and trust and safety work can have on mental health. Heather shares her journey, highlighting personal challenges such as severe burnout and overcoming imposter syndrome. Together, they delve into the importance of boundaries, self-care, and the systemic issues in the tech industry impacting mental well-being. Heather provides practical advice for those in high-stress professions, emphasizing inner balance, gratitude practices, and finding community support. Don't miss this insightful conversation on maintaining mental health in demanding roles.

To connect with Heather on LinkedIn:

https://www.linkedin.com/in/heather-grunkemeier-823866/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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Karisse Hendrick