Newest Refund Fraud Method Targeting Retailers

Fraudology is presented by Sardine.

Refund fraud continues to be responsible for more than 3x the average enterprise merchant's chargeback losses, and is growing at a rapid pace. In this episode, Karisse:

• Provides an overview on why refund fraud is so "easy" to commit, especially for newer fraudsters and GenZ-ers who enjoy gaming the system
• Gives a high-level overview of refund fraud in general, and why pre-transaction monitoring or "policy abuse" products is not capable of preventing these losses
• Highlights the latest refund fraud method top retailers are experiencing and why it's a difficult challenge for merchants to solve, but not impossible.

If you are interested in joining the waitlist for an upcoming merchant-only workshop on refund fraud, or in requesting more information on a private training session for your team, you can email Karisse @ chargelyticsconsulting .com with "refund fraud workshop" in the subject line.

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

2023-q4-postroll sardine 1