Episode 208

Mid-Year Check-in: 2023 Fraud Industry Predictions w/ Frank McKenna & Mary Ann Miller

Published on: 11th July, 2023

Fraudology is presented by Sardine.

In this episode of Fraudology, Fraud experts and long-time friends Frank McKenna (author of the Frank On Fraud Blog and co-founder of Point Predictive) and Mary Ann Miller (VP of Customer Experience at Prove) joined host Karisse Hendrick to re-visit the New Year's Predictions that the three of them shared in Episode # 159 of Fraudology (published 10 Jan., 2023), and in a comprehensive article on FrankonFraud.com*.

  • Which predictions came true? (although we wished they hadn't!)
  • Which predictions didn't come true? (as much as we thought they would, anyway)
  • What fraud issues or headlines have happened in the 1st six months of this year that they didn't predict?
  • What can be learned by the online fraud industry (banking/FI, B2C Fintechs/lending, e-commerce, marketplaces, etc.) from the 1st half of this year?
  • What are these 3 fraud experts keeping an eye on and/or are concerned about for the rest of the year?

*Original Article: https://frankonfraud.com/fraud-trends/dawn-of-the-shapeshifter-10-fraud-predictions-for-2023/

To connect with Frank McKenna Directly: https://www.linkedin.com/in/frankmckenna/

To connect with Mary Ann Miller Directly: https://www.linkedin.com/in/cybergalmam/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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About your host

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Karisse Hendrick