Episode 76

Etsy Global Head of Fraud Risk John Matas (part 2)

Published on: 8th March, 2022

Fraudology is presented by Sardine.

John Matas, Head of Global Fraud & Risk Operations at Etsy is my guest again today & we had a lot to talk about! 

Part Two of our conversation includes:

  • Just how expansive the impact of fraud/losses/abuse can be for an online business; extending beyond chargebacks
  • Ways to present the business case of the total cost of fraud in ways that leadership will understand
  • What John believes are the most important qualities when hiring successful fraud-fighters
  • His best advice for those interested in staying successful in the fraud prevention industry

To connect with John on LinkedIn (for networking & collaboration; no solicitations, please!): https://www.linkedin.com/in/johnmatas/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

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Karisse Hendrick