Episode 224

Finding Clarity and Purpose as a Fraud Fighter: Insights from Andrew Austin (@ CarMax)

Published on: 12th September, 2023

Fraudology is presented by Sardine.

In this episode of Fraudology, host Karisse Hendrick sits down with Andrew Austin, Senior Manager of Fraud Technology for CarMax, to discuss his journey as a fraud fighter and the importance of having a clear mission and purpose in the industry. From his experience in anti-terrorism in the US Military, transitioning "from boots to suits" working within anti-money laundering and banking, and finally what lead him to pursuing Sr. leadership role focused on fraud strategy in e-commerce/lending.

Andrew shares insights on his "why" throughout the different phases of his career within the last 20 years, and how (and why) his reason & purpose for having a career in anti-crime & threat detection changed over the years with maturity & perspective.

As you listen to what Andrew has discovered about himself and his overall purpose in our industry throughout his career journey, both Karisse & Andrew hope you will be inspired to identify your own personal mission statement for now. -and for the future you.

Because, as Andrew will share, this can become your guiding force in your current role, the positions you hold in the future, and the people you choose to work and align yourself with. As important as it is to learn about new fraud trends & technology, Fraudology was also created to help "fraudologists" gain new perspectives & clarity in all areas. -Including their personal development. 

But first, Karisse asked Andrew to share a story he recently shared with me that is sure to bring smiles to anyone's face. -Especially if you are (or will soon be!) a fraud-fighting parent.

To connect directly with Andrew on LinkedIn (NO solicitations, please!):

https://www.linkedin.com/in/awaustin/

 

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

2023-q4-postroll sardine 1

Next Episode All Episodes Previous Episode
Show artwork for Fraudology Podcast with Karisse Hendrick

About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

About your host

Profile picture for Karisse Hendrick

Karisse Hendrick