Episode 181

eBay's 1st Trust & Safety employee to 1st Female Founder in Fraud Technology | Laura Mather - Legend

Published on: 28th March, 2023

Fraudology is presented by Sardine.

In this episode of Fraudology, Karisse gets to talk with someone she has long admired, but just got to meet for this episode, cybersecurity expert Laura Mather. Laura is a true "OG" in online fraud prevention, and she shares some crazy stories about the very beginning of internet fraud from her days as the first "Trust & Safety Policy" employee for eBay that helped both Karisse & Laura realize that while it doesn't always seem like it, the fight against online fraud has come a long way.

Laura then shares how her PHD in Mathematics and her time as a mathematics researcher at the NSA (National Security Administration for the US) prepared her for her historic achievements while at eBay during its formative years. She then shares how that time, solving problems that most online companies hadn't faced yet, sparked the vision for Silvertail, the first fraud prevention company founded by a female. Silvertail's abilities were 1st of its kind in the fraud technology space, earning them hundreds of fast-growing start-ups in e-commerce beginning in 2008. In 2012, EMC, owned by RSA purchased Silvertail for an undisclosed sum, making it one of the first fraud technology vendors to be acquired.

In this conversation, Laura shares several of the lessons gleaned from building, scaling, and selling a massive fraud technology company. As well as the added lessons she's learned about the reincarnation of even better, more effective solutions as technological capabilities continue to expand. Karisse & Laura both agree that "stagnant" detection technology is no way to compete with adversaries that are continually innovating and mention how they often get frustrated with companies that choose to double down on marketing ploys rather than product improvements.

Since founding & exiting SilverTail, Laura has gone on to found a company focused on better understanding the root causes of DEI issues, and has been a board member & advisor to a handful of unique technology companies focused on providing cybersecurity & fraud prevention to their clients. One of those lucky technology companies that Laura advises is the current sponsor of Fraudology, Spec! Thanks to Spec for making this introduction..you all were right! Karisse & Laura became instant "fraud (prevention) friends"!

To connect with Laura on Linkedin: https://www.linkedin.com/in/laura-mather/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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Karisse Hendrick