Episode 91

Diving into Visa's Monitoring Programs: VDMP vs. VFMP

Published on: 27th April, 2022

Fraudology is presented by Sardine.

One of the important roles of online fraud-fighters for e-commerce & marketplace companies is to ensure your company's metrics stay below the thresholds for the card brand monitoring programs. If your chargeback & fraud ratios go above the thresholds set by each card brand, your company may face steep fees and fines, and eventually, could face the possibility of accepting credit cards for your website. 

In this solo episode, Karisse will provide:

  • Information regarding both the "Visa Dispute Monitoring Program" and the "Visa Fraud Monitoring Program". What metrics are considered when a merchant is enrolled in these programs & how to calculate these rates before getting on "the naughty lists"
  • Strategies & suggestions for reducing chargeback and fraud rates to fall off of these programs by reducing your rates to be below the threshold, as well as best practices for keeping your rates low & staying out of these programs
  • Additional impacts to your company's bottom line for being enrolled in these programs. Fees & fines, as well as the possibility of forfeiting the ability to dispute fraud-related chargebacks and increased bank decline

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

2023-q4-postroll sardine 1

Next Episode All Episodes Previous Episode

Listen for free

Show artwork for Fraudology Podcast with Karisse Hendrick

About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

About your host

Profile picture for Karisse Hendrick

Karisse Hendrick