Episode 270

Cracking the Code of Merchant Risk with MRC experts

Published on: 19th March, 2024

Fraudology is presented by Sardine.

In this episode of Fraudology join our host Karisse Hendrick as she explores the fascinating world of fraud prevention and payments with industry experts Angela Borden, of Little Ceasars' Pizza & an active member of the education committee; Tina VanBrunt, a trailblazer from the Gamer Safety Alliance and the MRC board; Mary Chen from Walmart+ and the MRC Americas' Advisory Board; Holly Sandberg, Director of Trust & Safety at Reverb who's passionate about the thrill of fighting fraud; and Marko Medenica, with his rich background in payments and subscriptions at companies such as Google and now Grammerly.

Chapters:

00:00 -09:00 Learning payment and fraud, leading and educating.

09:17 - 10:00 Challenging experience in live events industry recounted.

10:57 - 17: 00 The perfect storm into fraud detection career.

17:04 - 27:00 How to overcome fears like public speaking.

27:06 - 32:00 Connect with diverse colleagues to learn and grow.

32:43 - 34:00 Record submissions, inclusive sessions, challenging selection process.

34:35 - 42:00 Prioritizing MRC, career growth, and impactful work.

42:53 - 45:00 Excitement for expanding education and professional development.

45:03 - 53:00 Founding mentor emphasizing importance of one-on-one interaction.

53:42 - 55:00 Plan and prioritize, schedule networking engagements.

55:49 - 01:00:00 Reflect on impactful learning, revisit, and use data.

Don't forget to subscribe for more insightful episodes like this!

To learn more about the MRC including their upcoming conferences:

www.merchantriskcouncil.org

To connect with MRC members featured in this episode: (No solicitations please)

Angela Borden: https://www.linkedin.com/in/angelamborden/

Tina VanBrunt: https://www.linkedin.com/in/tinavanbrunt/

Mary Chen: https://www.linkedin.com/in/mary-chen-mba/

Holly Sandberg: https://www.linkedin.com/in/hfsandberg/

Marko Medenica: https://www.linkedin.com/in/markomedenica/

Special thanks to the Merchant Risk Council for coordinating this episode with Fraudology.

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

2023-q4-postroll sardine 1

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

Subscribe to be alerted when a new episode is out and please rate & review where you can, to help others find this new & unique podcast!

About your host

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Karisse Hendrick