Episode 74

Contributing factors to recent increase in fraud attacks, Investigations, and working w/ Law Enforcement w/ John Matas at Etsy - Part One

Published on: 1st March, 2022

John Matas, Head of Global Fraud & Risk Operations at Etsy is my guest today & we had a lot to talk about! 

This episode is presented by Ravelin.

Part one of our conversation includes:

  • Some of the adjustments & notable differences he's observed in his transition from a traditional retailer to a growing two-sided marketplace
  • Why John believes fraud/losses in-stores & online have increased so dramatically over the last few years
  • Benefits & potential pitfalls of post-transaction investigations
  • Tips & challenges in working w/ law enforcement to prosecute bad actors who steal from in-store and online companies

To connect with John on LinkedIn (for networking & collaboration; no solicitations, please!): https://www.linkedin.com/in/johnmatas/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

2023-q4-postroll sardine 1

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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Karisse Hendrick