Episode 245

Refund Fraud Is Officially Illegal And Black Friday/Cyber Monday 2023 - Online Fraud Update

Published on: 5th December, 2023

Fraudology is presented by Sardine.

In this solo episode of Fraudology, Karisse focuses in on issues impacting e-commerce retail during the winter holiday season. Starting first with an update on the prediction she made in an earlier episode (9 November 2023) involving Black Friday/Cyber Monday and the possible return of the online fraud ring, the "Master Manipulators". She also shares how predicting unpredictable behavior of fraudsters is important, but also isn't a perfect science.

Switching gears slightly, Karisse then shares recent news that the US Department of Justice has officially taken a position on refund claims fraud (aka- refund fraud), and once again makes a strong case for the importance of post-transaction investigations teams within e-commerce to work with law enforcement to prosecute bad actors.

Articles Mentioned:

https://marketrealist.com/what-is-walmart-and-amazon-online-refund-fraud/

https://wsvn.com/news/local/miami-dade/university-of-miami-student-charged-by-doj-in-3-5-million-fraud-scheme/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

2023-q4-postroll sardine 1

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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Karisse Hendrick