Episode 250

Best of the year: $Millions Stolen via a 10-min. Phone Call w/ Former Corporate Spy, Robert Kerbeck

Published on: 21st December, 2023

Fraudology is presented by Sardine.

***This episode is a replay of an episode from 21 September, 2023; dozens of loyal Fraudology listeners were asked which episodes should be considered the "best of the year" & both episodes with this guest were the most suggested***

Every executive in the corporate world is asking themselves how they can avoid their company from becoming the subject of headlines like MGM has been recently. And, as more information becomes available about the cause of the chaos, it becomes clear that this type of attack can happen to any type of company, despite how much is invested in secure infrastructure & systems.

To help Fraudology listeners learn from this now infamous attack, host Karisse Hendrick invited renowned corporate spy Robert Kerbeck to delve into the world of social engineering, how easy it is to steal information and/or access from the world's largest organizations, and its devastating impact on organizations.

From the tactics used by "rusers" (social engineers) to manipulate employees over the phone to who the best "targets" are & what they will research ahead of time, to the exponential threat of ransomware attacks when combined with social engineering. Kerbeck shares his invaluable experience & insights to provide Fraudology listeners with practical tips to safeguard sensitive information and to be aware of unusual requests, as he reiterates the urgent need for improved training and verification processes.

Consider sharing this episode internally with leaders in customer service, InfoSec, and Senior Leadership & ask for a follow-up meeting to discuss what you can do to prepare employees for social engineering attempts.

Don't miss this eye-opening conversation that uncovers the dangerous reality of cybercrime and its potential consequences for businesses of all sizes.

The best way to prepare your employees for social engineering attempts is to hire an engaging public speaker/corporate trainer to share memorable tips disguised as entertaining stories. Robert is one of the best!

To connect with Robert Kerbeck on LinkedIn: https://www.linkedin.com/in/robert-kerbeck-12aa7a11/

To purchase his book, learn more about his previous career, watch the trailer for his upcoming TV series, or to inquire about his corporate training program, go to www.RobertKerbeck.com

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.

Mentioned in this episode:

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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About your host

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Karisse Hendrick