Episode 371

AI vs. Scammers: Inside the New War on Fraud with Frank McKenna

Published on: 5th August, 2025

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmic

In this episode of Fraudology, host Karisse Hendrick and guest Frank McKenna dive into the cutting-edge world of AI-powered fraud prevention with special guest Brad Joffe, CCO of Apate AI. As scams and online fraud reach epidemic proportions, costing victims over a trillion dollars annually, Joffe reveals how his company is fighting back by deploying an army of AI bots to waste scammers' time and gather critical intelligence. Listeners will be fascinated to learn how these sophisticated voice and text bots, numbering in the tens of thousands, are able to engage scammers in realistic conversations while extracting valuable data like phone numbers, crypto wallets, and bank accounts.

The episode features compelling audio examples of the bots in action, demonstrating their uncanny ability to mimic human speech patterns and frustrate would-be fraudsters. Joffe also provides insight into how major financial institutions like Commonwealth Bank are leveraging this technology to proactively combat scams targeting their customers. For anyone concerned about the rising tide of online fraud, this episode offers an intriguing glimpse into a promising new frontier of AI-assisted crime fighting. Tune in to learn how you can join the bot army and help turn the tables on scammers.

To connect with Apate.AI 's Brad Joffe:

https://www.linkedin.com/in/brad-joffe-3a404155/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

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About the Podcast

Fraudology Podcast with Karisse Hendrick
Join Fraud Fighter Karisse Hendrick twice a week for deep dive interviews and weekly fraud news.
If you work in online fraud prevention, chances are you've caught the "bug". The bug that makes you passionate about identifying & preventing cybercriminals from getting away with stealing from your company, or your client's companies. Most people who have made cyber-fraud their career have the perfect balance of analytical and social skills, a strong sense of justice and the curiosity that will drive you to go down every path of information until you "crack the case".

Just like sociology is the study of social behavior, and psychology is the study of human behavior, Fraudology is the science and study of fraud.

On the Fraudology podcast, long-time online fraud expert, Karisse Hendrick will dive into all areas of Fraudology from the perspective of a fraud-fighter. With guests ranging from former cybercriminals to fraud-fighters at Fortune 500 companies to law enforcement and others, you will no doubt be entertained, while learning a lot about fraud & other forms of abuse prevention!

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Karisse Hendrick